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B3. Curious and Learning Mindset

Seeks knowledge and understanding of the world around them, drawing on a range of sources to form a perspective, and uses their research to create organizational benefits.

Structure / Point 1
No Evidence 		2
Developing 		3
Proficient 		4
Role Model 		5
Strategic
Wider research

 Does not show the behavioural indicators required for Curious and Learning Mindset. Tends to conduct research to support their understanding of a specific task but may need prompting to do so. Consistently conducts research to keep up-to- date with current affairs and things that might be impacting Indorama as a business. Conducts thorough research and fact-checks across a wide range of information sources (including internal information, internet search, customer feedback etc.) to keep themselves up-to-date on the marketplace, as well as Indorama’s competitors and its wider strategy. Supports an environment where individuals use a broad range of information to keep up-to-date on the industry, as well as Indorama’s competitors and its wider strategy.
Uses research

 Does not show the behavioural indicators required for Curious and Learning Mindset. Does not consistently use their research to generate benefits for the organization. Applies their research for beneficial purposes such as training and development, upgrading knowledge of others, challenging existing assumptions, or improving existing practices. Encourages others to do research using a variety of different types of information and data, using it to challenge assumptions, upgrade knowledge of others, or improve existing practices. Puts systems and processes in place that enable Indorama to be a learning organization based on the research and learnings of its people.
Understands the customer

 Does not show the behavioural indicators required for Curious and Learning Mindset. They do not consistently use research to better understand the changing needs of Indorama’s customers and industry. Through their research they clearly understand the changing needs of Indorama’s customers and industry. Shares research with others, in a way that helps them to better understand the changing needs of Indorama’s customers and industry, and encourages others to do the same. Creates a culture where individuals gather and share broad sets of research in order to better understand the changing needs of Indorama’s customers and industry.