C2. Nurturing Trusted Relationships
Creates empathetic and enduring relationships by understanding and respecting the feelings, opinions, and goals of others and goes out of the way to help others.
C2. Nurturing Trusted Relationships
Creates empathetic and enduring relationships by understanding and respecting the feelings, opinions, and goals of others and goes out of the way to help others.
| Structure / Point | 1
No Evidence |
2
Developing |
3
Proficient |
4
Role Model |
5
Strategic |
|---|---|---|---|---|---|
Shows empathy |
Does not show the behavioural indicators required for Nurturing Trusted Relationships. | May not listen to others’ feelings and perspectives in every situation. | Creates a feeling of empathy using positive dialogue. Actively listens, understands, and respects the ideas, feelings, and beliefs of others. | Sets an example for building empathetic relationships based on trust, respect, and understanding. | Creates an environment where individuals are encouraged to build strong relationships with others, customers, and the communities it serves, by taking the time to understand the feelings and perspectives of others. |
Influences through the needs of others |
Does not show the behavioural indicators required for Nurturing Trusted Relationships. | Makes attempts to influence others in a positive way but may not do so on a consistent basis. | Can positively influence others by understanding their point of view, behaving with trust, and contributing to their personal success. | Effectively builds win-win alliances between themselves and other people, by truly understanding the thoughts, opinions, and needs of others, behaving with trust, and contributing to their personal success. Encourages others to do the same. | Creates a culture where people influence others in a positive way by understanding their needs and requirements, behaving with trust, and helping each other to succeed. |
Builds lasting connections |
Does not show the behavioural indicators required for Nurturing Trusted Relationships. | Does not consistently engage or include others beyond their immediate network. | Reaches out to individuals beyond their immediate network to build strong, lasting connections with others. | Proactively looks for opportunities to build positive connections with others beyond their immediate network and across the industries in which Indorama operates. | Develops a culture where individuals build lasting, positive connections beyond their immediate network for Indorama’s future success. |