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D3. Continuous Improvement

Monitors collective success by defining standards for high performance and by identifying and monitoring metrics to track against those standards; challenges the way Indorama does things to optimize performance.

Structure / Point 1
No Evidence 		2
Developing 		3
Proficient 		4
Role Model 		5
Strategic
Defines high standards

 Does not show the behavioural indicators required for Continuous Improvement. Defines and sets standards for success but may only do so in specific situations or for certain tasks. Consistently defines and sets standards for success within their role and Indorama, using key metrics to track against these. Enhances the collective success of Indorama by introducing higher standards of success for their team / division and using key metrics to track performance – encouraging others to do the same. Enables a culture that empowers others to set high standards of performance across the organisation and continuously track performance against them.
Data driven decision making

 Does not show the behavioural indicators required for Continuous Improvement. May not consistently use data to make decisions or track their progress. Key decisions are made using data and consistently tracked. Consistently uses data to make informed decisions, changing their approach where appropriate based on new information and encouraging others to do the same. Puts in place systems and processes that enable individuals to use data and relevant information when making decisions, and to support recommended changes in the business’s operations.
Challenges the status quo

 Does not show the behavioural indicators required for Continuous Improvement. Challenges the way things are done but may need prompting to do this at times. Challenges the way things are done at Indorama to determine where the company can improve and what needs to change to achieve this. Enables colleagues in their team / function to challenge ways of working and takes clear action towards realising these changes. Builds a culture of continuous improvement, enabling others to challenge the way things are done and successfully implement changes to optimise performance.